Went in in middle of night there was only one Cook and one server I ordered the hashbrown bowel witch was hot fresh and very much to my liking the lil girl who was cooking delivered my food my server was sweeping the floor my sever name was laShandra and they worked very well together had tons of team work I was impressed to see my cook bring me my food while it hot the restaurant was clean and warm I was the only costumer but still felt very welcome and was part of there family do not know the cook name but was young with brown hair and seem to may have talked a lil fast which I found amusing I enjoyed my self and will be back soon
Extremely disappointed.
Had I not been with a friend I would have left the moment I walked through the front door.
Our waiter, although very polite and friendly, claimed it was messy because they were short staffed and got really busy, yet there were at least 3 other employees in the restaurant and we were the only customers there for about the first 15 minutes of our sit down, nobody bothered to clean off any other tables up until other people showed. At which point they cleared off only the tables the other customers chose to sit at. The floors were also full of spilled drinks and trash.
Every single table was full of trash and dishes left from previous customers, literally every available spot. Our waiter had to clear a spot off of our choice so we could sit down and order.
I am a regular customer, I ordered breakfast recently at the counter and then waited 15' -20' before getting even a glass of water. I was witness to a general employee coffee break amongst the booths while only a couple remained frantically working to fill an enormous take out order requiring several shopping bags. Perhaps either your priorities should be examined or the restaurant design should change from that of the current rather quaint 1940s diner design.
The waiter said they were out of coffee and would be brewing immediately. Shortly after the coffee was served semi warm and in a dirty cup. They fixed the problem by really brewing fresh coffee served in a clean cup. Silverware was a lil spotty but not dangerously dirty. The staff, cook and waiters, were extremely nice and accommodating.
My friend and I each ordered the Texas Bacon, egg, cheese melt and when we received it they both had bacon, cheese and steak (??), no trace of an egg. My tea was old. Our table had at least two ants crawling around as well.
This was a fantastic breakfast. Amy was amazing, The food was cooked perfectly. Good place to stop when traveling.
Waffle House is a US Meal Takeaway based in Marshall, Texas. Waffle House is located at 5551 E End Blvd S, Marshall, TX 75672, USA.
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